Privacy Policy

Understand how we collect, use, and safeguard your data when you use MetaChips.

MetaChips.ai Privacy Policy

Effective Date: June 5, 2025

At MetaChips.ai, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website metachips.ai (the "Site") and use our services (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services.

1. Information We Collect

1.1. Information You Provide to Us

We collect information you directly provide when you:

  • Complete an application form: This may include personal details like your name, email, phone number, background, expertise, and more.
  • Create or update your profile: For Experts, we collect data like your professional summary, qualifications, links, and more.
  • Communicate with us: This includes platform messages, emails, and third-party integrations like LinkedIn.

1.2. Information We Collect Automatically

We may automatically collect:

  • Device Information: Hardware model, OS, browser, device ID, etc.
  • Location Information: Approximate location (e.g., IP, city/state).
  • Usage Information: Pages visited, features used, timestamps, referrer URLs.

1.3. Information from Third-Party Sources

We may obtain information from public databases, partners, or social media (e.g., LinkedIn profiles or interactions).

2. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., pixels, web beacons) for:

  • Essential Cookies: Required for secure and accessible browsing.
  • Analytics Cookies: To analyze traffic and improve performance.
  • Functionality Cookies: To remember preferences like language or location.
  • Advertising Cookies: To show relevant ads and limit ad repetition.

You may disable cookies via your browser settings, though it may affect site functionality.

3. How We Use Your Information

  • To Provide and Maintain Services: Including user accounts and expert applications.
  • To Publish Expert Profiles: Publicly accessible on our platform.
  • To Improve and Personalize Services: For better UX and feature development.
  • To Communicate: Transactional emails, alerts, and support messages.
  • For Security and Fraud Prevention: Active monitoring of threats or abuse.
  • To Comply with Legal Requirements: Including audits, disputes, and legal processes.

4. How We Share Your Information

  • Publicly Visible: Expert profiles may be viewed by anyone on the site.
  • Service Providers: Third-party vendors handling hosting, marketing, support, etc.
  • Legal Obligations: When required by law or authority.
  • Business Transfers: In case of mergers, sales, or acquisitions.
  • With Consent: If explicitly approved by you.

5. Data Retention

We retain your data while your account is active. Once deleted, we will remove or anonymize your data unless otherwise required (e.g., legal, backup).

6. Your Rights Regarding Your Personal Data

You may request to:

  • Access: Get a copy of your data.
  • Correct: Fix or update inaccuracies.
  • Delete: Permanently remove your personal information.
  • Object: Disagree with certain data processing.
  • Withdraw Consent: Revoke any consent previously given.

To exercise these rights, email us via the contact details below.

7. Data Security

We implement technical and organizational safeguards to protect your information. Although we work hard to ensure security, no online system is 100% secure.

8. Changes to This Privacy Policy

This policy may change. Updates will be posted here along with an updated effective date. You are encouraged to review it regularly.

9. Contact Information

If you have questions about this Privacy Policy or your data, contact us at:

Email: contact@metachips.ai